Hand your material and goals to an engineer
A new line, a line upgrade or just wear-part stocking — tell us your situation and an engineer usually replies within one working day, with a first sizing suggestion attached.
Reach us the way that suits you
Phone & WhatsApp
Usually answered live during working hours.
Add your material and target mesh for a faster, sharper reply.
WhatsApp chat
Best for quick questions and sharing site photos.
Company address
See a live production line running on the floor.
A few basics — the engineers do the rest
Union Pacific Trl, Cupertino, CA 95014 (placeholder)
Response times (placeholder)
- Inquiry email / form
- ≤ 1 working day
- WhatsApp / phone
- Live in working hours
- Working days
- Monday – Saturday
Headquarters and overseas, a little closer to you
Plant & headquarters
The home of design, manufacturing and after-sales. Book a visit to see a complete line run on the floor before you commit.
Overseas sales contact
Inquiries and project coordination for overseas customers, with multilingual support (contact details to be added on launch).
After-sales & spares
Your window for wear-part stocking, remote diagnostics and on-site service. Existing customers can reach this team directly.
Before you reach out, you might want to know this
How fast will I hear back?
What should I prepare before I get in touch?
What fineness and capacity can a StoneX line reach?
Can I run a material test before I decide?
What is the typical lead time and what does delivery include?
Do you support overseas projects, training and after-sales?
Ready to talk through your project?
Tell us your material, target fineness and capacity, and an engineer will work back to a line that fits — and put a number on the return.