StoneX
Contact us

Hand your material and goals to an engineer

A new line, a line upgrade or just wear-part stocking — tell us your situation and an engineer usually replies within one working day, with a first sizing suggestion attached.

Get in touch

Reach us the way that suits you

01 Phone / WhatsApp

Phone & WhatsApp

+86 12312312333
Same number on WhatsApp (placeholder)

Usually answered live during working hours.

02 Email

Email

sales@example.com
Inquiries & technical files (placeholder)

Add your material and target mesh for a faster, sharper reply.

03 WhatsApp

WhatsApp chat

Start a chat
Same number as phone (placeholder)

Best for quick questions and sharing site photos.

04 Address

Company address

[City] · [Country] (placeholder)
Visitors welcome — book a plant tour

See a live production line running on the floor.

Quick inquiry

A few basics — the engineers do the rest

StoneX (placeholder)

Union Pacific Trl, Cupertino, CA 95014 (placeholder)

Response times (placeholder)

Inquiry email / form
≤ 1 working day
WhatsApp / phone
Live in working hours
Working days
Monday – Saturday

Quick project brief

Tell us material, target mesh, capacity and site conditions — we’ll work back to a line that fits. Fields marked * are required.

Our offices

Headquarters and overseas, a little closer to you

Headquarters

Plant & headquarters

The home of design, manufacturing and after-sales. Book a visit to see a complete line run on the floor before you commit.

[City] · [Country] (placeholder) +86 12312312333 sales@example.com
Overseas

Overseas sales contact

Inquiries and project coordination for overseas customers, with multilingual support (contact details to be added on launch).

[Region] (placeholder) Submit an inquiry online Same number on WhatsApp (placeholder)
Support

After-sales & spares

Your window for wear-part stocking, remote diagnostics and on-site service. Existing customers can reach this team directly.

Global remote + on-site Wear-part support support@example.com (placeholder)
FAQ

Before you reach out, you might want to know this

How fast will I hear back?
After you submit an inquiry or send an email, an engineer usually replies within one working day with a first sizing suggestion; WhatsApp and phone are answered live during working hours. (Exact timings are placeholders, confirmed on launch.)
What should I prepare before I get in touch?
Just your material type, target fineness, capacity and contact details. If you can add material hardness, moisture and target market, the engineer can give you a more accurate line proposal.
What fineness and capacity can a StoneX line reach?
Our lines run 150–3000 mesh (down to D97 ≤ 5 µm on the finest setups) at 0.2–20 t/h, depending on material and target. The SX-60 / SX-80 / SX-100 / SX-125 mills cover the range — we size the plant around your business case, not only the machine.
Can I run a material test before I decide?
Yes. Send a sample or let us collect one on site, and we produce finished powder for you to inspect, with a test report and samples delivered — you see the finished product before you buy, for a zero-risk decision.
What is the typical lead time and what does delivery include?
A complete line is engineered to order, so lead time depends on configuration. Delivery is turnkey: line design, equipment supply, on-site assembly and commissioning, operator training, then spares and repair afterwards — one accountable team end to end.
Do you support overseas projects, training and after-sales?
Yes. Our lines run in 20+ countries; installation, operator training and after-sales are covered by the same team, remote plus on-site. Overseas inquiries can come through the form or WhatsApp.

Ready to talk through your project?

Tell us your material, target fineness and capacity, and an engineer will work back to a line that fits — and put a number on the return.